Tapping into Successful Telehealth Models to Improve Utilization and ROI

On November 17, the Fall 2016 CTeL Executive Telehealth Summit will address a topic at the forefront of many minds: how to improve telehealth utilization and ROI.

The promise of telehealth is determined by the utilization of services. Similarly, telehealth will continue to expand only if providers, health systems, insurers, and employers can find a way to make telehealth provision cost-effective and profitable.

“Insider Intelligence: Tapping into Successful Telehealth Models to Improve Utilization and ROI” will take a closer look at three uses for telehealth that are expanding rapidly and showing encouraging signs in terms of utilization and ROI: chronic disease management, mental and behavioral health care, and remote and extreme environment patient monitoring and care.

There is currently a trend in telehealth for providers to broaden their telehealth offerings beyond acute care and incorporate these types of services into their business models. This Summit session offers an opportunity to learn about these promising uses for telehealth and their potential to improve telehealth utilization and ROI.

Panelists scheduled to speak include:

Ritu Agarwal, PhD
Senior Associate Dean, Professor, and the Robert H. Smith Dean’s Chair of Information Systems at the Robert H. Smith School of Business, University of Maryland

Professor Ritu Agarwal is the Founding Director of the Center for Health Information and Decision Systems (CHIDS), an academic research center in the Robert H. Smith School of Business. CHIDS works in collaboration with industry, clinical, and government partners to develop solutions to the challenges surrounding the design, adoption, and integration of information technologies into the healthcare system. A prolific researcher, Professor Agarwal has published more than 100 articles in scholarly journals, presented at various national and international conferences, testified before federal agencies based on her research on IT and healthcare, and worked with Fortune 500 companies on a variety of research and consulting engagements.

Guy Glorioso, MHA, MBA
Director of Virtual Care, Carolinas HealthCare System

Guy Glorioso has served as Director of System Care Coordination, responsible for clinical program development of virtual care services at Carolinas HealthCare System (CHS), since 2012. He is responsible for developing and implementing virtual care services as a tactic to accomplish key System goals and priorities, leading infrastructure teams and providers in the design and implementation of virtual services for patients across the continuum of care.

Michael Kotler, MD
CEO and Chief Medical Officer, RemoteMD
Chief Medical Officer, Chevron and Transocean

Michael D. Kotler, MD, is President and CEO of RemoteMD, a group of companies founded for the purpose of providing high quality medical care to people working and living in remote locations around the globe. Despite each company existing as an autonomous unit, together they represent a safe, secure, and efficient medical system for the practice of real telemedicine. RemoteMD’s list of clients includes hundreds of companies large and small, including Archer Daniels Midland, Union Pacific Railroad, Chevron, Transocean, Noble Drilling, Maersk, Superior Energy Services, and Schlumberger, among others.

Rob Plotkin, LSW
Founder and CEO, Arcadian Telepsychiatry LLC

Robert Plotkin has 25 years of experience in behavioral health, having started his career as a licensed master-level social worker at the Institute of Pennsylvania Hospital. Recognizing the dearth of qualified providers in certain parts of the country, Mr. Plotkin founded Arcadian Telepsychiatry to bring psychiatrists and mental health providers to geographically remote locations. Today, Arcadian serves primary care practices, health systems, emergency departments, inpatient and outpatient facilities, and drug and alcohol programs, providing much-needed mental healthcare services through state-of-the-art video teleconferencing technology.


Don’t miss this important discussion on improving telehealth utilization and ROI. Register now for the Fall 2016 CTeL Telehealth Summit.


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