NewYork-Presbyterian, Walgreens Team Up on Telehealth Kiosks

What if, during your next visit to the drugstore, you could do more than just fill a prescription or pick up a carton of milk? More specifically, what if you could be connected to top physicians for high-quality telehealth visits right from the store? That’s the goal of a new partnership between Walgreens and NewYork-Presbyterian. As Healthcare IT News and others first reported, the drugstore chain and the medical center have struck a deal that would bring urgent care telehealth kiosks to select Walgreens and Duane Reed stores. “We are delighted to work with Walgreens to bring NewYork-Presbyterian’s world-class care right to your neighborhood drugstore with this exciting new platform,” Dr. Steven J. Corwin, president and CEO of NewYork-Presbyterian, said in a press release. “Patients can expect to receive focused, one-on-one care from leading physicians, where and when they need it.”

Per Healthcare IT News, American Well will provide the kiosks, which will include peripheral diagnostic tools such as blood pressure cuffs and pulse oximeters. They will connect patients with NewYork-Presbyterian physicians for real-time video exams. While the kiosks will first be rolled out only in select New York City Duane Reed stores, the company is seeking to expand the number of sites in the new year. Patients will also have the option of connecting with NewYork-Presbyterian physicians on the Walgreens website. Said Dr. Augustine Choi, dean of Weill Cornell Medicine, in the press release, “These kiosks provide real-time care for our patients, enabling them to consult Weill Cornell Medicine physicians privately through the convenience of their local drugstores. We are proud to work with NewYork-Presbyterian and Walgreens to extend the reach of our doctors beyond their offices.”

This isn’t the first time in recent months that NewYork-Presbyterian has made headlines for its telehealth initiatives. As we reported earlier this year, the hospital has experienced success in reducing emergency room waiting times with its Express Care program at the Weill Cornell Medical Center campus. That program gives patients, once they’ve gone through the standard triage process, the option of receiving a remote consult in a private room from one of the hospital’s emergency physicians. Physician assistants or nurse practitioners are usually on hand to assist, and the high-quality equipment allows for a strong connection between the patient and the provider. And in the wake of Hurricane Maria, a team of Weill Cornell providers was deployed to Puerto Rico, and has been utilizing telemedicine to connect Puerto Rican patients in need of specialty care with their colleagues back in New York.

Click here to read the Healthcare IT News article on the Walgreens and NewYork Presbyterian telehealth partnership. 

Click here to read the press release from NewYork-Presbyterian on the Walgreens partnership.

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