Doctor on Demand Partnership Expands Telehealth in Massachusetts

Massachusetts launched a partnership with Doctor On Demand last week to make telehealth available to the uninsured.

Telehealth services will be provided free of charge to uninsured and Medicaid patients who have questions about COVID-19 or who have been identified through the state’s contact tracing efforts as needing telehealth care.

Individuals will now have 24-hour, 7-days a week access to medical professionals through the new partnership. Wait times are expected to be less than 10 minutes.

Patients can speak with a doctor using a variety of methods, including smartphones, tablets, and computers.

Read the full story here and here.

Connecticut Governor Issues New Telehealth Executive Order

Connecticut Governor Ned Lamont issued Executive Order No. 7FF on April 24 as part of the state’s continuing effort to mitigate the spread of COVID-19.

The order expands the definition of telehealth to include audio-only telephone visits for Medicaid recipients.

The order allows these services for new or established Medicaid patients.

Read the order here and the full story here.

Medicaid and CHIP Waivers Allow More Telehealth

While private payers are waiving member payments for COVID-19 and telehealth use is increasing, Medicaid and the Children’s Health Insurance Program (CHIP) remain behind the curve.

In response, CMS approved 125 waivers and amendments to allow state Medicaid and CHIP programs to loosen restrictions, especially in regards to telehealth use.

The waivers and amendments address greater reimbursement for telehealth as well as expanded telehealth services for recipients of both programs.

In addition to telehealth, the waivers and amendments allow states to suspend co-pays and premiums as well as relax eligibility standards for receipt of Medicaid and CHIP benefits.

Read the full story here.

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