Member Spotlight: How UMMC Took Remote Monitoring to Rural Mississippi

For patients managing diabetes, hypertension, COPD, or congestive heart failure in rural Mississippi, the nearest specialist can be hours away. The University of Mississippi Medical Center — a CTeL member — has been closing that distance with remote patient monitoring, and in a CTeL member webinar their team shared how they did it.

Carly Brown, PharmD, and Kyle Brewer of UMMC walked through how the health system built and scaled RPM programs across rural and underserved communities — connected devices that let care teams track patients’ readings between visits, catch problems early, and manage chronic conditions without requiring a long drive to Jackson.

Two models, one goal

What makes UMMC’s approach distinctive is that it isn’t one program but two complementary care models: a pharmacist-integrated model, where pharmacists work directly within the monitoring workflow, and a nurse-driven model built around nursing-led outreach. Together they let UMMC match the care model to the condition and the community — from blood-pressure management to heart-failure monitoring.

Watch the full story

The complete session — including UMMC’s lessons on cost, quality, and program integrity in remote monitoring — is available on demand:

Remote monitoring is one of CTeL’s core research tracks — from our RPM policy resources to the monthly RPM/RTM working group where members like UMMC compare notes. Explore more sessions in the webinar library, or join CTeL to be part of the conversation.