Better evidence.
Stronger policy.
CTeL turns research on digital health into practical insight for the people shaping care—across health systems, industry and government.
Academic studies. Policy analysis. A state-by-state perspective.
- Original researchQuestions that matter to care
- Academic findingsA closer look at the evidence
- Policy in practiceAnalysis you can put to work
- A 50-state viewContext beyond the federal level
Big questions.
Closer examination.
Explore CTeL research and selected academic studies on the cost, quality and delivery of virtual care.
Ranges across studied locations
February–September 2020 encounters
What does telehealth mean for healthcare costs?
An analysis of 1.4 million encounters examined direct and indirect costs. Cost reductions varied by location; one metropolitan area was an exception to the reported reductions.
Goldwater & Harris
Cost Impact of Telehealth: A National Analysis of COVID-19 Data · Telemedicine and e-Health
Modestly lower use in systems with higher telemedicine adoption.
2019–2022 Medicare data
Does virtual care change low-value testing?
Across 286 health systems, higher telemedicine adoption was associated with lower use of some low-value tests. Overall spending on low-value tests did not differ.
Ganguli and colleagues
Telemedicine Adoption and Low-Value Care Use and Spending · JAMA Internal Medicine
Payment parity & overdose rates · 2018–2022
A closer look at telehealth and drug diversion.
This report examines the relationship between telehealth payment parity and overdose rates in two pairs of states. Its findings inform the conversation about access and prescribing policy.
CTeL & Charm Economics
Impact of Telehealth on Drug Diversion · February 2025
From the evidence
to the policy table.
A study is a starting point. CTeL connects the findings to the decisions facing healthcare leaders and policymakers.
- ResearchExamine the questions behind digital health access, delivery and cost.
- TranslateMake complex findings easier to understand and apply in policy discussions.
- InformBring research into conversations with state and federal decision-makers.
Find your next point of reference.
Explore selected studies, state surveys and policy resources. Members can sign in for the research and tools included with their membership.
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Help shape what we
understand about digital health.
Support the research that brings evidence into the conversation about better access to care.