A Grateful Reflection on Digital Health: Advancing Access to Care and Building the Future Together

As we approach the season of gratitude, it’s a perfect time to reflect on the remarkable strides made in telehealth, digital health, and AI, as well as the supportive legislation that has paved the way for transformative care. The past few years have been a testament to the power of innovation and collaboration in addressing healthcare disparities and expanding access to care for millions.

The Telehealth Transformation

Telehealth has revolutionized healthcare delivery, particularly during the COVID-19 pandemic, when it became a critical tool for maintaining continuity of care. In 2020 alone, 42% of Medicare beneficiaries used telehealth services, a dramatic increase from just 0.1% the previous year. This surge was made possible by temporary policy changes under the CARES Act, which waived geographic and originating site restrictions, allowing patients to access care from home and enabling providers to expand their reach across state lines.

Beyond the pandemic, telehealth continues to break down barriers to care:

  • Rural areas have seen a significant increase in specialist consultations, reducing travel burdens for patients.

  • Tele-mental health services have expanded dramatically, addressing the growing mental health crisis with over 32% fewer missed appointments compared to in-person visits.

  • Chronic care management has been enhanced through telehealth platforms, with studies showing improved health outcomes and cost savings for conditions like diabetes and hypertension.

Remote Patient Monitoring: Empowering Patients and Providers

Remote Patient Monitoring (RPM) has emerged as a cornerstone of patient-centered care, enabling real-time tracking of health metrics and fostering proactive interventions. According to the Centers for Medicare & Medicaid Services (CMS), RPM usage has grown by over 23% annually, with a notable impact on chronic disease management and hospital readmission rates.

Key RPM advancements include:

  • Devices that monitor vital signs such as blood pressure, glucose levels, and oxygen saturation, providing continuous data to care teams.

  • Programs demonstrating 25% reductions in hospitalizations for heart failure patients through RPM integration.

  • Increased patient engagement and adherence to care plans, resulting in improved outcomes and lower healthcare costs.

Legislation like the Consolidated Appropriations Act of 2023 and CMS’s continued refinement of reimbursement policies for RPM services have been pivotal in sustaining this growth.

AI and Digital Health: Transforming Care Delivery

The integration of Artificial Intelligence (AI) and digital health technologies is revolutionizing healthcare by enhancing efficiency, improving diagnostics, and personalizing treatment plans. These innovations are not only advancing clinical care but also addressing operational challenges:

  • AI-powered tools are enabling early detection of diseases like cancer, with algorithms demonstrating 99% accuracy in certain diagnostic tasks.

  • Natural language processing (NLP) is streamlining clinical documentation, reducing provider burnout, and freeing up more time for patient care.

  • Digital therapeutics are delivering evidence-based interventions for conditions like insomnia and substance use disorders, offering accessible, scalable solutions.

The economic impact of AI in healthcare is equally compelling, with forecasts estimating savings of up to $150 billion annually by 2026 through reduced inefficiencies and improved care coordination.

Legislative Actions: Laying the Foundation for the Future

Legislative support has been instrumental in fostering these advancements. The 118th Congress introduced and acted on several significant legislative initiatives related to telehealth, artificial intelligence (AI), remote patient monitoring (RPM), and digital health access. Here are the key updates:

Telehealth

  1. Telehealth Modernization Act of 2024 (H.R. 7623): Proposed to make permanent several Medicare telehealth flexibilities initially introduced during the COVID-19 pandemic, including expanded practitioner eligibility and service coverage without geographic restrictions​.

  2. Protecting Rural Telehealth Access Act (S.1636, H.R.3440): Aimed at permanently removing geographic restrictions for Medicare telehealth services and ensuring Rural Health Clinics and Federally Qualified Health Centers can act as distant sites for telehealth delivery​.

  3. Maternal Health Initiatives: Bills like the Maternal Care Healthy Moms and Babies Act and the Tech to Save Moms Act focus on enhancing telehealth for underserved populations, particularly in maternal care​.

  4. DEA Third Temporary Extension of COVID-19 Telemedicine Flexibilities for Prescription of Controlled Medications provides a one-year extension for providers to continue to prescribe controlled medications via telehealth until December 31, 2025.

Artificial Intelligence (AI)

Legislation in this Congress has highlighted the need for frameworks to regulate AI in healthcare. These include developing standards for AI use in diagnostics, operational efficiencies, and ensuring AI applications uphold equity and privacy. While specific legislative actions are evolving, Congress's work has laid the foundation for integrating AI responsibly into healthcare systems.

Remote Patient Monitoring (RPM)

RPM saw enhanced focus in bills like:

  • Sustainable Cardiopulmonary Rehabilitation Services in the Home Act (H.R.1406, S.3021): This bill supports RPM by allowing cardiac and pulmonary rehabilitation programs to be delivered via telehealth​.

Digital Health

  1. Access to Prescription Digital Therapeutics Act of 2023 (S.723, H.R.1458): Advocated for Medicare and Medicaid coverage of prescription digital therapeutics, expanding the use of software applications for managing chronic conditions​.

  2. Support for underserved communities through grants and pilot programs using digital tools for maternal and telemental health services has been a prominent focus of various bills​.

Gratitude for a Unified Effort

This progress is a testament to the collective efforts of healthcare providers, technologists, policymakers, and patient advocates who have worked tirelessly to reimagine care delivery. The digital health community has demonstrated remarkable resilience, creativity, and a shared commitment to equitable healthcare access.


CTeL’s version of the perfect Thanksgiving day meal, why yes we would love a to-go-box, one that can go and access health care anywhere, anytime, any place it is needed. 

However, the work is far from complete. The looming expiration of key telehealth flexibilities on December 31, 2024, underscores the urgent need for Congressional action to ensure these critical services remain accessible. Without legislative intervention, millions could lose access to telehealth, reversing hard-won gains in healthcare equity and innovation. Furthermore, barriers such as regulatory gaps, digital literacy challenges, and socioeconomic inequities continue to impede progress. Sustained collaboration, policy support, and investment are essential to ensure these advancements reach every community and foster a healthcare system that benefits all.

Looking Forward: Building on Gratitude

As we celebrate the milestones achieved, we must recognize that the journey is far from over. Challenges remain in ensuring digital health equity, addressing digital literacy gaps, and advocating for permanent legislative solutions. Sustained collaboration and innovation are essential to maintaining the momentum we’ve built together.

To the members of the Center for Telehealth & e-Health Law (CTeL) and the broader digital health community, thank you for your tireless dedication to advancing equitable healthcare. Your efforts have created a strong foundation for innovation and accessibility.

As we embrace this season of gratitude, let us also commit to building on these achievements and shaping a future where healthcare innovation benefits all. Together, we will continue to transform care for generations to come.

Previous
Previous

CTeL Advocates for Telehealth Extension: Supporting Congresswoman Matsui’s Push for End-of-Year Action

Next
Next

CTeL Urges Congress to Cement Telehealth’s Future and Embrace Healthcare Innovation